When you call to have a service engineer sent out to your lab to service your equipment you start paying when they leave their shop or office. Often they will not have all the parts needed to repair your instrument if it is more than a simple problem. You'll then need to wait for them to obtain the parts and come back. This costs your lab valuable time and money.
CRMatech operates as a No-Fix No-Pay service. If we can't fix your instrument we will not charge you. We charge a flat fee that includes parts and labor. When you get our quote for the repair of your equipment that will be the only price you pay. We will never come back later and say that we found something else wrong and will need to charge more.
We have an extensive working knowledge of how laboratory equipment operates. We do not just start changing parts until we hit the right one and then charge you for all the parts replaced regardless if they were bad or not. We have dedicated test instruments that we use to definitively identify the defective part in your instrument, eliminating the guesswork. This saves you significant time and money.